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 Frequently Asked Questions

1. Q: As a new customer, I want to know the payment term between us.

 
A

Normally the following 3 terms of payment are acceptable:

1). L/C at sight.

2). 30% deposit by T/T when P/O placed and samples approved, and 70% against shipping documents copy e-mailed to you.  

3). For small order, Cash or T/T for full amount in advance.


2. How can I get the sample and catalogue?

 
A

Samples are free of charge, while the freight should be paid by customer.

You can find much more fashionable styles from our professional website, as we renew our styles every month. If you really want a catalogue, we will send to you the catalogue together with samples.


3. Q: How long is the delivery time?

 
A

Vary from 15 days to 45 days depending on the style and quantity of products ordered.


4. Q: What is the minimum quantity of the order?

 
A

 One piece order is welcome!

The more you order, the cheaper price you’ll get!


5. Q: What service can I get from Asianhats?

 
A

——Quick responses with full attention within 24 hours.

——Free samples, speed post charges on account of customers.

——Products with same quality as counter samples.

——Samples and production status updated promptly.

——Fast and safe delivery for samples and mass products.

——Best post-delivery service.


6. Q: How do I find Items?

 
A

The searching options are on top of every screen.

You may search by keyword(s) in different categories (name/description/item number). When you find an item that attracts you, click the image or item number to view 2-3 enlarged pictures in different view with detailed description.


7. Q: How can I make use of inquiry list?

 
A

Click the Send Inquiry button to add your interested items in your inquiry list.

If you want to choose more items, you can click the Search More and Send Inquiry Later Button to close the window automatically. After the list contains all of the items you want to inquiry on, please click the Send Inquiry At Once button and fill your contact information in the inquiry table.  

Once press the Submit button, your inquiry list is sent to us. We will reply to you as soon as possible after we receive your inquiry list.


8. Q.What else can I do to set up a partnership with Asianhats besides sending inquiry?

A

If you have no specific enquiries in your mind at the moment, don't leave! Click the Inquiry button at the upper right side of every screen to be a business friend of Asianhats.

Fill the inquiry table with your contact information, tell us what type of products you are interested in, and click the Submit button. Thereby your information will be stored in our customer database and we will contact you from time to time for new products recommendation and hot products sale.


9. Q. What if I want a cap in a color or shape that is not listed?

 
A

Customized designs are welcome!

The web site contains just a sample of various cap shapes and colors available. If you have another cap shape or color in mind, you can e-mail us at zjjrft@public.zj.js.cn or give us a call at 0086 21 54241505/64869848. Let us fix you up with the cap that you want, not a cap you have to settle for..


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